Refund policy

FINAL SALE


All Founders Edition purchases are FINAL SALE.


We do not accept returns or exchanges under any circumstances. Refunds are only considered if the item arrives damaged or incorrect.


This policy exists due to the nature of personal care products and the extremely limited Founders Edition batch.




DAMAGED OR INCORRECT ITEMS


Please inspect your order upon delivery.


If your item arrives damaged, defective, or you receive the wrong item, email us immediately at:


contact@jaydollar.com


Include:


• Your order number

• Photos of the issue

• A brief description


All claims are reviewed case-by-case and evaluated at our sole discretion. Approval is not guaranteed.


If your claim is approved, we will provide instructions for next steps. Items sent back to us without prior approval will not be accepted.


If your claim is not approved, the order remains final sale, and no refund or replacement will be issued.




NON-RETURNABLE / NON-EXCHANGEABLE ITEMS


Because WEALTHY by JayDollar is a personal care product and part of a limited Founders Edition release, we cannot accept:


• Returns

• Exchanges

• Cancellations


All orders are final sale.


No other reasons or requests will be accepted. Any issue outside of a verified damaged or incorrect item is not eligible for return, exchange, or refund.




REFUNDS


Refunds are only issued if:


• We confirm the product arrived damaged

• We confirm you received the wrong item


If approved, refunds are issued to your original payment method. Processing times vary by bank.


If more than 15 business days have passed after an approved refund, contact:


contact@jaydollar.com




EUROPEAN UNION COOLING-OFF PERIOD


Not applicable. Founders Edition ships exclusively within Canada, so the EU 14-day cooling-off rule does not apply.